HealthylifePharmacy
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- Product info
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Live Well Neck Collar Hot/Cold Bag
Description:
Versatile and natural, the neck collar hot & cold bag by Live Well is a great drug free alternative to help manage pain in and around the neck area. It can be used help with hot or cold therapy as required by the neck area. It targets and may help to relieve pain and symptoms. Live well hot & cold bags are made with lupin seeds; an alternative to wheat or silicone, the packs are 99% allergy free.
However, lupin seeds are related to the nut family, so if you suffer from a nut allergy, it best to avoid these products. These Hot and Cold bags are reusable lightweight, odour free and can be heated in the microwave or frozen to be a cold pack. Hand washable.
Usage Directions:
Whether it is for heat therapy or cold therapy do not apply to the area for more than 15 minutes at a time. If further treatment is required, wait 20 minutes before reapplying the bag.
Use hot for relief aches, sore muscles, cramps, comfort, and relaxation.
Use cold for relief for sprains, strains, headaches, migraines, bruises and swelling.
Heating Directions: Microwave for 60 seconds (based on 900W Microwave). Heat for increments of 20 seconds if bag isn’t warm enough. The bag should feel comfortably warm on the skin, not too hot to keep on the skin. Do not overheat. Heat only on a clean microwave plate or dish.
Cooling Directions: Place in a plastic bag and in the freezer for 30 minutes. The bag should feel comfortably cool on the skin, not too cold to keep on the skin.
Washing Directions: Hand washable in cold water only. Use mild detergent. Line dry, out of direct sunlight. DO NOT soak. DO NOT tumble dry.
Storage:
Store it in a cool, dry place.
Warnings:
Always read the label. Follow the directions for use.
Potential fire and burn risk if overheated. Always monitor bag when being heated. Test temperature of bag before applying to the area.
Not suitable for children unless supervised by an adult.
Disclaimer:
Healthylife provides general product information such as nutritional information, country of origin and product packaging for your convenience. This information is intended as a guide only, including because products change from time to time. Please read product labels before consuming. For therapeutic goods, always read the label and follow the directions for use on pack. If you require specific information to assist with your purchasing decision, we recommend that you contact the manufacturer via the contact details on the packaging or email us at care@healthylife.com.au. Product ratings and reviews are taken from various sources including Bazaarvoice. Healthylife does not represent or warrant the accuracy of any statements, claims or opinions made in product ratings and reviews.
- Delivery info
Delivery Charges
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FREE standard shipping on orders $80+ (save $6.95).
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FREE express shipping* on orders $119+ (save $9.95)
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Ordering a prescription item? You’ll automatically receive free standard shipping, too.** How good!
- Same day delivery is offered for just $5 for orders $119 or more. For orders under $119, same day delivery costs $10.95.
* A shipping handling fee may apply at the checkout for orders weighing 10kg or more
** Any cold-chain items will carry an Express Cold-Chain Shipping fee:
- Healthylife cold-chain items: $9.95
- Healthylife Pharmacy cold-chain items: $15.00
- If your order has cold-chain items from both Healthylife and Healthylife Pharmacy, the fee is $9.95.
*** Certain items and areas may be eligible for Same Day Delivery, and if selected will carry a $10.90 delivery fee
See shipping & returns policy for more details.
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- Returns & exchanges
How Do Returns & Refunds Work?
All products you buy from the Healthylife website are covered by the Healthylife Returns Policy.
Please read our full Returns Policy to find out how to return a product that is faulty or if you have changed your mind.
How We Handle Them:
Change of Mind
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If you've had a change of mind about an item you have ordered, we'll need to receive it back to us unopened and unused, in the original packaging.
Faulty Item
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If the item you have received is faulty, please contact us with a detailed description of the product fault, alongside a photo if possible.
Allergic Reaction
- In the rare instance you've had an allergic reaction to a product, please discontinue use of the product immediately. We may reach out for further information on the reaction.
Allergy returns must be less than 20% used upon arrival back to us.
Incorrect / Damaged Items
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If you have received an item that isn't what you ordered, or it arrived damaged, please take a photo and contact us within 7 days of delivery.
Please don't dispose of the item without informing us.
What Items Are Restricted For Returns*?
We will not accept Change of Mind Returns for the following items:
- Rapid antigen tests
- Baby formula
- Prescription Medicine
- Compounded ‘Pharmacy Only’ Items
- Perfumes & Colognes
- Refrigerated Items
- Bulk / Special Orders
- Personalised items, digital downloads, prepaid cards or vouchers;
- Clearance items;
- Items that are advertised as not eligible for change of mind returns.
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