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Surgipack

Surgipack Hot & Cold Clay Pack Large

Surgipack Hot & Cold Clay Pack Large
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Code: 10028367
    $21.45

    17% off RRP: $25.99

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Product info
Code: 10028367

Surgipack Hot & Cold Clay Pack Large

Description:

 All-Natural Clay Hot & Cold Pack. This device is intended to be applied externally to a body surface and provide cold or heat therapy to underlying tissues to relieve discomfort from muscular aches and pains.

Use cold: for temporary relief of sprains and strains, bumps and bruises, sports injuries, headaches, toothaches, insect bites, fevers. 

Use hot: for temporary relief of aches, arthritis, back pain, menstrual cramps, joint stiffness.

Clay retains heat better than gel. It is also very soft but does not ‘flow’ so forms to the body without leaving ‘empty spots’. Remains flexible when frozen, even to -25°C.

Usage Directions:

Please follow instructions on pack or provided in the packaging.

TO USE HOT PACK:

Before heating, the pack should be at room temperature. If you store the pack in the freezer, follow the instructions for HEATING FROM THE FREEZER below.

CAUTION: Follow the instructions carefully. Misuse can cause burns. Overheating the pack in the microwave can damage or destroy the product. If any swelling is observed while heating turn, off the microwave immediately and wait for swelling to go down before opening microwave.

Place pack (not in fabric cover) in the centre of microwave. Flatten the pack and ensure clay is evenly distributed. Heat on HIGH power setting for the time indicated below.

1200W - 45 seconds

1000W - 1 minute

800W - 1 minute, 15 seconds

600W - 1 minute, 30 seconds

If microwave does not have a turntable, rotate the pack 90º halfway through heating. Carefully test pack temperature prior to use. If it is too hot, allow to cool to desired temperature.

Maximum temperature of the pack is reached approximately 3 minutes after removal from microwave. If a hotter temperature is desired after this time, heat in microwave for 10 seconds at HIGH power and test again. Repeat this process until desired temperature is reached. Place the pack in its fabric cover before applying directly to skin.

REHEATING: If the pack is to be reheated after 30 minutes of use, follow the above instructions but reduce the time by half.

HEATING FROM THE FREEZER: Place pack (not in fabric cover) in the microwave on DEFROST or 30% power for double the amount of time in the chart above. Allow to stand for 5 minutes, then follow the normal heating instructions.

TO USE COLD:

Place pack (not in fabric cover) in a freezer. The pack will reach the temperature of your freezer after one hour; however, it will remain flexible. Place the pack in its fabric cover before applying directly to skin.

CAUTION:

Should application become uncomfortable, remove the pack from the skin and wait a moment before reapplying. It is generally recommended that a hot or cold pack should only be applied to the skin for 20 minutes at a time with a 2-hour interval between applications. Do not use over sensitive skin areas or in the presence of poor circulation. The unattended use of this product by children, elderly or incapacitated persons may be dangerous. Cold therapy is not recommended for people with circulatory problems, Raynaud’s syndrome, or diabetes without consent by your physician.

Warnings:

Always read the label. Follow the directions for use.

Disclaimer:

Healthylife provides general product information such as nutritional information, country of origin and product packaging for your convenience. This information is intended as a guide only, including because products change from time to time. Please read product labels before consuming. For therapeutic goods, always read the label and follow the directions for use on pack. If you require specific information to assist with your purchasing decision, we recommend that you contact the manufacturer via the contact details on the packaging or email us at . Product ratings and reviews are taken from various sources including Bazaarvoice. Healthylife does not represent or warrant the accuracy of any statements, claims or opinions made in product ratings and reviews.

Delivery info

Delivery Charges

  • FREE standard shipping on orders $80+ (save $6.95).

  • FREE express shipping* on orders $119+ (save $9.95)

  • Ordering a prescription item? You’ll automatically receive free standard shipping, too.** How good!

  • Same day delivery is offered for just $5 for orders $119 or more. For orders under $119, same day delivery costs $10.95.
     

* A shipping handling fee may apply at the checkout for orders weighing 10kg or more

** Any cold-chain items will carry an Express Cold-Chain Shipping fee:

  • Healthylife cold-chain items: $9.95
  • Healthylife Pharmacy cold-chain items: $15.00
  • If your order has cold-chain items from both Healthylife and Healthylife Pharmacy, the fee is $9.95.

*** Certain items and areas may be eligible for Same Day Delivery, and if selected will carry a $10.90 delivery fee

 

See shipping & returns policy for more details. 

Returns & exchanges

How Do Returns & Refunds Work?

All products you buy from the Healthylife website are covered by the Healthylife Returns Policy.

Please read our full Returns Policy to find out how to return a product that is faulty or if you have changed your mind.
 

How We Handle Them:

Change of Mind

  • If you've had a change of mind about an item you have ordered, we'll need to receive it back to us unopened and unused, in the original packaging.

Faulty Item

  • If the item you have received is faulty, please contact us with a detailed description of the product fault, alongside a photo if possible.

Allergic Reaction

  • In the rare instance you've had an allergic reaction to a product, please discontinue use of the product immediately. We may reach out for further information on the reaction.

Allergy returns must be less than 20% used upon arrival back to us.

Incorrect / Damaged Items

  • If you have received an item that isn't what you ordered, or it arrived damaged, please take a photo and contact us within 7 days of delivery. 

Please don't dispose of the item without informing us.
 

What Items Are Restricted For Returns*?

We will not accept Change of Mind Returns for the following items:

  • Rapid antigen tests
  • Baby formula
  • Prescription Medicine 
  • Compounded ‘Pharmacy Only’ Items 
  • Perfumes & Colognes 
  • Refrigerated Items 
  • Bulk / Special Orders 
  • Personalised items, digital downloads, prepaid cards or vouchers;
  • Clearance items;
  • Items that are advertised as not eligible for change of mind returns.